Has your company been considering switching to a cloud phone system? What’s holding you back? Now’s the best time to switch over!
Making changes is never easy, especially when things are working as they are right now. However, switching can bring some huge advantages to your company. The least of which is making everyone’s job that much easier.
In this article, we’ve put together some information on what a cloud phone system is, the advantages of this type of telecom system, and whether or not a cloud phone system can really save your company money.
What is a Cloud Phone System?
A cloud phone system is one that uses the Internet to make and receive calls, rather than relying on traditional phone cables used on your business premises. Cloud phone systems use a technology called VOIP (Voice Over Internet Protocol). The system is completely reliant on the Internet. Your team can make calls like normal, with the calls simply going over the Internet rather than using traditional analog phone lines.
A VOIP telephony system doesn’t rely on pre-configured fixed extensions or copper wires. VOIP phones and devices connect over a regular computer network cable or WiFi, and the system uses cloud-based software. Data (the calls) are stored at an off-site data centre and are available instantly when you need it.
Users of the system can also take and make calls if they are at their desks or out of the office. This is because there are no onsite servers. Instead, the calls are made and taken using the cloud phone system, which is much easier to maintain with no onsite network to manage.
The Benefits of Switching to a Cloud Phone System
Why are so many companies making the change to cloud phone systems? We’ll share the benefits they experience in this section. The advantages are enjoyed equally by small and large companies, even those who have staff located around the world.
1). Complete Flexibility
The cloud-based phone system is more flexible than traditional phone systems. As a result, they’re a great option for those working in the office or for employees working remotely.
The flexibility they offer through seamless communications is crucial for all types of businesses looking to improve their efficiency and effectiveness. When there’s an Internet connection available, your team can make and receive calls like normal. What’s more, even free apps are available that make it easy to use cloud systems through mobile phones!
All of this adds up to increased flexibility for your company when it comes to communication. No matter where employees are located, as long as they have an Internet connection, they can take and make calls just as if they were in the office.
2). Fast Installation
What’s more, cloud phone systems are extremely easy and fast to install because they’re very little hardware that comes with these systems. All that’s needed is a device and an Internet connection!
Now, remember what it’s like to go with a traditional phone system. For one thing, there are numerous individual cables that need to be run to every handset in the company, which are then routed back to a central system. That’s a lot of work and hours to install, which also means more costs.
On the other hand, the cloud phone system is extremely easy to install, which also makes it more cost-effective than a traditional phone system.
And what happens if your team grows? With a traditional system, this would mean more handsets and additional phone lines, which all adds up to increased costs. However, if you had a cloud phone system, everything is done through software and Internet access.
3). Easy Integration
Cloud phone systems also take your communication platform beyond the old phones. There are fewer cable connections and easy installation. Configuration and connections are much easier, too.
Some companies choose, for instance, to make their business mobile phones an extension of their office phones. No matter where employees need to work, they can easily stay in touch with the cloud phone system.
It’s also easy to integrate the cloud phone system with video conferencing tech without the use of more hardware. It’s also easy to integrate your cloud system with the company’s computer system. This means calls can be recorded, and it’s easy and fast to produce and manage talk-time reports, use AI, forward calls automatically, and even introduce new marketing strategies to customers on hold.
The possibilities are literally endless with a cloud phone system.
Does a Cloud Phone System Really Save Money?
We’ve covered many of the benefits a cloud phone system has to offer. Now, we’ll take a look at whether or not a cloud phone system can really save your business money.
With a cloud phone system, the costs are greatly reduced. For one thing, maintenance costs are practically nothing, with calling rates considerably lower with a VOIP system. You won’t have to dread the monthly phone bills, and it’s easier to manage usage overall.
The reason for this system being more cost-effective is that phone calls are taking over the Internet. What’s more, you won’t have to pay for extra services such as voicemail and other add-ons. Many traditional phone system providers do charge for many of their extra services. Costs can quickly escalate.
VOIP providers also offer unlimited minutes packages for businesses that have high call traffic. Remember, the cost of the hardware is very low, as is the cost of setting up the cloud-based phone system. In addition, maintenance, installation, and configuration are also much cheaper than with a traditional phone system.
Summing It Up
Businesses around the world are choosing to make the switch from traditional phone services to cloud phone systems. Cloud systems offer more flexibility, are easy to install and configure, and save money. In addition, VOIP systems are more cost-effective. These are the reasons, so many companies are making the switch.
If you’d like to learn more about cloud phone services, then reach out and contact us today. We’ll be able to answer your questions and show you how a cloud phone system can bring positive changes to your business!
23rd February 2024
16th February 2024
9th February 2024