As a managed service provider, we do not offer our clients bronze, silver or gold support packages. Our support package ensures that we are not only responding to user requests but on a day-by-day basis effectively managing your IT infrastructure, ensuring that it continues to perform. On a daily basis we monitor your network’s performance, internet traffic, virus updates and backups. This ensures that we can anticipate a potential problem before it becomes an issue which causes downtime and loss of revenue for your business. As a managed service provider, our approach is all about being proactive rather the traditional reactive IT support model.